Shipping & Delivery Policy
Last Updated: June 2026
Thank you for shopping with DrapeHouse. We are committed to delivering your orders safely, efficiently, and on time. Please review our shipping and delivery policy below.
Order Processing-
All orders are processed and dispatched within 24 hours of successful order confirmation.Orders are processed Monday to Saturday, excluding Sundays and public holidays.During festive seasons, promotional events, or high order volumes, dispatch may take slightly longer. In such cases, customers will be notified whenever possible.
Shipping Charges-
We are pleased to offer FREE Shipping across India on all orders, with no minimum purchase requirement. Estimated Delivery Time after dispatch, estimated delivery timelines are: 5–8 Business Days Delivery timelines are estimates and may vary depending on courier operations and destination.
Shipping Coverage-
Currently, DrapeHouse delivers to all serviceable PIN codes across India. At this time, we do not offer international shipping.
Order Tracking-
Once your order has been dispatched, you will receive shipment details via Email, SMS, or WhatsApp (where applicable), allowing you to track your order until delivery.
In-Store Pickup -
DrapeHouse operates exclusively as an online-first brand. For this reason, in-store pickup or warehouse collection is not available. All orders are delivered directly to the shipping address provided during checkout.
Return Shipping-
Customer satisfaction is our priority.If your return request is approved according to our Return & Refund Policy, DrapeHouse will bear the applicable return shipping charges. Please review our Return & Refund Policy for complete eligibility and return instructions.
Delivery Delays -
Although we strive to deliver every order within the estimated timeframe, delays may occasionally occur due to Extreme weather conditions Public holidays Natural disasters Courier partner delays Regional restrictions or unforeseen logistical issues We appreciate your patience and understanding in such situations.
Incorrect Address & Undeliverable Orders-
Please ensure that your delivery address, contact number, and PIN code are entered correctly at checkout. If an order is returned to us due to an incorrect address, failed delivery attempts, or customer unavailability, our support team will contact you to arrange re-delivery wherever possible. Additional shipping charges may apply for re-shipment in such cases.
Need Assistance?
For any shipping-related questions, please contact us.
Email: aadhyatextile.ldh@gmail.com
Phone: +91 95271 51229Business Hours:
Monday – Saturday
10:00 AM – 7:00 PM (IST)
